Find a Tender (UK above-threshold notices)
Contact Centre as a Service (CCaaS)
- Title
- Contact Centre as a Service (CCaaS)
- Stage
- award, contract
- Buyer
- INCOMMUNITIES LIMITED
- Buyer id
- GB-COH-IP30178R
- Status
- complete
- Category
- goods
- CPV
- 48000000
- CPV in words
- Software package and information systems
- Estimated value
- not on file
- Currency
- not on file
- Released
- 2026-07-31T10:02:52+01:00
- Tenders close
- not on file
- Contract starts
- not on file
- Contract ends
- not on file
- Procedure
- Award procedure without prior publication of a call for competition
- Description
- Contact-Centre-as-a-Service (CCaaS) platform, specifically Amazon Connect, to facilitate inbound and outbound public sector telephony, interactive voice response (IVR) routing, and the secure storage of call recordings and transcripts.
- Open Contracting ID
- ocds-h6vhtk-06d861
Where this comes from
- Register
- Find a Tender (UK above-threshold notices)
- Publisher
- UK Cabinet Office, Find a Tender Service
- File
- pages.json
- sha256
- 3fa091d38652
- Size
- 161019250 bytes
- Published
- 2026-10-04
- Read
- 2026-10-04T16:42:17.160Z
- Source file
- Source file retained · verify
- Refresh due
- 2026-10-12
Open Government Licence v3.0, per the service's terms page: free reuse with attribution.
Cite as
Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04