Provision for Remote Diagnostics and Technical Support for NOC Vessels

Title

Provision for Remote Diagnostics and Technical Support for NOC Vessels

Stage

award, contract

Buyer

National Oceanography Centre

Buyer id

GB-COH-11444362

Status

complete

Category

not on file

CPV

not on file

CPV in words

not on file

Estimated value

not on file

Currency

not on file

Released

2026-08-12T15:05:43+01:00

Tenders close

not on file

Contract starts

not on file

Contract ends

not on file

Procedure

Below threshold - without competition

Description

The contract is a service agreement with the supplier for the provision of: technical support, remote diagnostics, emergency assistance, maintenance support for the supplier specific systems onboard the RSS James Cook. As part of the contract, the supplier will provide access to a Remote Diagnostic System which will enable to the supplier to securely connect and digitally interact with the systems on board. The interaction includes: systems monitoring, fault finding, data transfer and if possible remote corrections via the Common Remote Service Platform. Additionally, the National Oceanography Centre will have access to a 24 hour, 7 days a week support line that will offer technical support in case of urgent requirements on board the ship. For non-urgent queries a general technical support line is available during the hours of 08:00 and 16:00 in the CET time zone.

Open Contracting ID

ocds-h6vhtk-06e2d2

Cite as

Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04

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