Third Line IT Infrastructure Support and Network Operations Centre Services

Title

Third Line IT Infrastructure Support and Network Operations Centre Services

Stage

award, contract

Buyer

COTTSWAY HOUSING ASSOCIATION LIMITED

Buyer id

GB-COH-RS030651

Status

complete

Category

not on file

CPV

not on file

CPV in words

not on file

Estimated value

not on file

Currency

not on file

Released

2026-09-24T14:21:02+01:00

Tenders close

not on file

Contract starts

not on file

Contract ends

not on file

Procedure

Below threshold - open competition

Description

The primary objectives of this tender are to: • Secure a reliable third line infrastructure support partner that augments our internal IT team for escalations, complex incidents and specialist advice. • Replace our existing Network Operations Centre (NOC) function for proactive monitoring, alerting and patch management of our server estate. • Establish meaningful, contractually backed response times for monitoring alerts and incident notification. • Provide our internal team with visibility into the monitoring and management tooling used to deliver the service. • Ensure consistent coverage of our current and future technology stack, including legacy and specialist tooling. • Deliver active, accountable account management with a named contact and regular service reviews. • Offer flexibility to draw on additional resource for short-term projects, migrations or advisory work. Further information available in the ITT document in InTend. https://in-tendhost.co.uk/cottsway/aspx/Home.

Open Contracting ID

ocds-h6vhtk-06a887

• COTTSWAY HOUSING ASSOCIATION LIMITED (company), by buyer id · uk companies house, read 2026-10-04
• ROCK I.T. SPECIALISTS LIMITED (company), by the party id in the notice · uk companies house, read 2026-10-04

Cite as

Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04

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