The provision of FCR Transformation technology

Title

The provision of FCR Transformation technology

Stage

award, contract

Buyer

The Police, Fire and Crime Commissioner for Northamptonshire

Buyer id

GB-PPON-PQZB-4253-GCQD

Status

complete

Category

not on file

CPV

not on file

CPV in words

not on file

Estimated value

not on file

Currency

not on file

Released

2026-09-29T13:08:48+01:00

Tenders close

not on file

Contract starts

not on file

Contract ends

not on file

Procedure

Competitive flexible procedure

Description

The provision of Force Control Transformation technology for Northamptonshire Police. The procurement was intended to deliver a robust, scalable, and future-ready technology ecosystem that improves citizen experience and operational efficiency. Following premarket engagement, the authority considered our requirements and how these can be best met. This tender covered the below capabilities: -Contact centre -Capture and analysis -Workforce Management -CRM -Integration platform (option) Please note that these capabilities include wider functionality and encompass some of the original 9 capabilities detailed at PME. The authority intends to award one contract to a Prime supplier who can either meet all capabilities themselves or through the use of a number of subcontractors. Interested Parties should note that the published budget envelope is for the initial 5 year term. Due to the consumption based nature of the ongoing costs it is difficult to forecast required budget for the 5 optional extension years. Bidders should note that as such the budget for the extension years has not been published at this stage and will be updated during contract terms via a modification.

Open Contracting ID

ocds-h6vhtk-067739

• 4NET TECHNOLOGIES LTD (company), by the party id in the notice · uk companies house, read 2026-10-04

Cite as

Find a Tender (UK above-threshold notices) (UK Cabinet Office, Find a Tender Service), pages.json, sha256 3fa091d38652, published 2026-10-04

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